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How to Replace a Legacy POS Without Replacing Your Entire Stack
The POS conversation starts small. Someone raises the system, someone else asks what it connects to, and within twenty minutes ecommerce, loyalty, ERP, and every integration between them are all on...
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Mobile POS vs. Traditional POS System: What’s Really Different?
A traditional POS system and a mobile POS system can both process a transaction. The difference is what each one allows the store to do around it. Traditional POS was built around a fixed checkout...
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Five Signs You’ve Outgrown Your Legacy POS
Legacy POS systems don’t usually announce that they’ve reached their limits. Instead, they ask for one more workaround. One more integration. One more manual process. One more exception. Over time,...
View ArticleAgentic Commerce is Reshaping Retail – But Can it Cross the Storefront?
Every conversation I’ve had about agentic commerce in the last six months has been an e-commerce conversation. The discussion is happening everywhere: at events like Stripe Sessions, in protocol...
View ArticleInvisible Tech, Visible Results: A CIO’s Secret to Modernizing James Avery...
Last updated on March 23rd, 2026 at 09:23 am For some heritage brands, the word “automation” can sound foreign to the organization’s roots. When a company’s reputation is built on craftsmanship,...
View ArticleThe “Next Now” of Retail: Lessons from NRF’s Big Show 2026
Last updated on January 22nd, 2026 at 08:40 am The lights were low, the bass was heavy, and the promo videos moved in cinematic slow motion. Standing on the fifth floor of the Javits Center at NRF...
View ArticleHow UNTUCKit Balances Innovation and Partnership in Retail
Last updated on June 27th, 2025 at 10:59 am Subscribe: Apple Podcasts | Spotify Retail is often a balancing act—between innovation and stability, between adopting new technology and preserving...
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NewStore Big Ideas Session at NRF: Choosing a Partner, Not a Vendor –...
Last updated on February 17th, 2025 at 04:51 am This is it! You’ve found it. Your a-ha moment. Your leadership team is buzzing with excitement about this new initiative. But now what? You need the...
View ArticleBeyond AI: Human-Centered Solutions at NRF’s Big Show
On Sunday, almost 40,000 retail enthusiasts descended on the Javits Center in New York City. To put that in perspective for you, Madison Square Garden holds 19,500 people. So, enough people to fill...
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Building a Business Case for Digital Transformation Using TCO and ROI
Digital transformation is no longer a choice but a necessity for brands. As companies evaluate their technology options, understanding the total cost of ownership (TCO) and return on investment (ROI)...
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TCO and ROI: Driving Your Commerce System Strategy
The retail industry is evolving faster than ever, transitioning from traditional brick-and-mortar stores to a dynamic omnichannel environment. Today’s consumers demand seamless shopping experiences...
View ArticleHow To Increase Foot Traffic in a Retail Store: 17 Ways
Last updated on July 25th, 2024 at 07:12 am Foot traffic is the lifeblood of any brick-and-mortar business, driving sales and fostering brand loyalty. Whether you’re a small boutique or a large retail...
View ArticleThe LEGO Group’s Niall Edwards on Customer-Centricity and Going MACH
Subscribe: Apple Podcasts | Spotify Consumers today are hard to keep up with. Meeting their demands, as well as keeping pace with rapid market change, requires embarking on a holistic digital...
View ArticleAvery Dennison’s Kris Barton on the RFID Retail Revolution
Subscribe: Apple Podcasts | Spotify While many different technologies help drive omnichannel retail, RFID technology is uniquely positioned to streamline both retailers’ and customers’ experiences....
View ArticleEllis Brigham’s Chris Rigg on Technology-Enhanced In-Store Experiences
Last updated on February 23rd, 2024 at 02:50 pm Subscribe: Apple Podcasts | Spotify Advancements in technology aren’t only driving omnichannel retail – they’re also impacting how brands can enhance...
View ArticleTop Benefits and Challenges of AI in Retail
Artificial intelligence, commonly referred to as “AI,” is one of the Internet’s top buzzwords – and top technologies. AI applications like ChatGPT are now popular among consumers and brands alike for...
View ArticleComposable Commerce 101: What It Is and Why It’s Here to Stay
Last updated on September 13th, 2023 at 10:43 am Composable commerce may sound like the retail lexicon’s latest buzzword. However, it relies on one of the most fundamental aspects of successful...
View Article3 Key Retail Predictions for 2023
Last updated on November 8th, 2023 at 12:37 pm There was a lot of turmoil and trickiness in 2022. Omnichannel journeys have sprouted up everywhere as brands and retailers pursue essential unified...
View ArticlePlanning for 2023 with MACH Technology
MACH architecture is the new rising standard in modern retail technology. Wherever you look, it is bleeding into the front office of companies as they look ahead to 2023. In fact, the MACH Alliance’s...
View ArticleTechnology Trends in Retail: 8 Ideas for Modern Stores
Last updated on November 8th, 2023 at 12:35 pm We live in a world where technology advances so rapidly that sometimes it’s hard to wrap your head around it. Smart devices, artificial intelligence,...
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